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ARTICLE 1 - SELLER INFORMATION
Title
Address
Telephone
MERSIS No
(hereinafter referred to as SELLER )
ARTICLE 2 - BUYER INFORMATION
Name/Surname /Title
Address
Telephone
T.R. Identity No or Tax
No
(hereinafter referred to as BUYER)
ARTICLE 3 - SUBJECT OF INFORMATION AND SERVICE
The subject of this Preliminary Information Form is to determine the rights and obligations of the parties who have the titles of consumer and SELLER in accordance with the provisions of the Law No. 6502 on the Protection of Consumers (“Law No. 6502”) and the Distance Contracts Regulation in relation to the sale of the following services (“Service”) for which the BUYER has created an electronic reservation record from the SELLER's Website, the name, title, open address, telephone and other access information of the SELLER, the basic qualifications of the service subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. all preliminary information about the goods subject to sale and the use of the right of “withdrawal” and how to exercise this right, the official authorities to which they can submit their complaints and objections, etc. is to be informed by the SELLER in a clear, understandable and internet environment(e-commerce). BUYER accepts and declares that the SELLER's name, title, open address, telephone and other access information, the basic qualities of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. from the website www.vakkohotel.com all preliminary information about the service subject to sale and the use of the right of “withdrawal”, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has information
in a clear, understandable and internet environment and confirms this preliminary information electronically.
3.1. Name of the service, its features and sales price including taxes
The type of service, features, reservation and sales price, payment method are as follows. Product/Service type: Number of the Rooms: Features: Additional Features/Services:
Special Discount/Campaign/Early Booking: Reservation Fee: Sales Price (without VAT): Payment Method: Invoice Address:
3.2. Payment Method: Credit Card
Reservations are processed when the credit card account is charged, not when the reservation is made by the customer. Payment methods such as prepaid shipping or postal checks, which are made without contacting customer service, are not accepted. Purchases and reservations can be made from www.vakkohotel.com by credit card (Visa, MasterCard, Diners, American Express etc.), debit card and money order/EFT paymentmethods. For the delivery and performance of the service subject to the contract, this preliminary information agreement must be confirmed electronically and the service fee must be paid with the payment method preferred by the BUYER. If for any reason the service fee is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the service. If the payment for the service subject to the contract is made by the BUYER by credit card, any legal risk, including the unfair and unlawful use of the credit card by unauthorized persons, which may arise from the difference between the BUYER and the credit card holder or the person to whom the service will be delivered, belongs to the BUYER. BUYER accepts and undertakes that he/she will not make any claim from the SELLER in case of any damage in the aforementioned cases.
3.3. Delivery of Service: After the BUYER reads and approves the preliminary information form and distance sales contract regarding the online service purchased, the moment
when the necessary collection is made from the credit card account is the moment of reservation processing on behalf of the BUYER. After the Turkish Lira/Euro/American Dollar amount of the reservation fee including VAT is approved by the BUYER, it is processed through the bank pos. For this reason, a reservation confirmation e-mail is sent to the customer before the delivery takes place and the sales price is collected.
3.4. For reservations that can be changed/canceled later, the BUYER has the right to cancel the reservation until 1 day before the date of accommodation, and the BUYER accepts that if the BUYER does not cancel the reservation within the specified period, the SELLER has the right to collect the full price in full without the right to object.
ARTICLE 4 - PAYMENT INFORMATION
4.1. The basic information and features regarding the service fee, payment terms and conditions are as stated below and this information has also been approved by the BUYER. 4.2. The total price of the service is ....... including VAT.
4.3. BUYER will pay the reservation fee by credit over the internet. Credit card transactions are transmitted directly to the bank via a secure and encrypted channel and all transactions are made by the bank.
ARTICLE 5 - VALIDITY PERIOD OF UNDERTAKINGS
All information, announced prices and promises provided to the BUYER regarding the product or service in this form are valid until they are updated and changed, and it is warned that the SELLER is not bound by the information and promises given in this form after today.
ARTICLE 6 - RIGHT OF WITHDRAWAL
BUYER has the right to withdraw from the contract within fourteen days after receiving the goods without any justification and without penalty. However, the right of withdrawal cannot be used in the following cases;
a) Contracts for goods or services whose price varies depending on fluctuations in financial markets and which are not under the control of the SELLER or provider.
b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.
c) Contracts for the delivery of perishable goods or goods that may expire.
ç) Contracts for the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; contracts for the delivery of those whose return is not suitable in terms of health and hygiene.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts for books, digital content and computer consumables provided in material media if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
g) Contracts for accommodation, transportation of goods, car rental, provision of food and beverages, and leisure time for entertainment or recreation, which must be concluded on a specific date or period.
ğ) Contracts relating to services performed instantly in electronic environment or contracts relating to intangible goods delivered to the consumer instantly.
h) Contracts for services whose performance is started with the approval of the consumer before the expiration of the right of withdrawal period.
The services we provide are accomodation services and the BUYER does not have the right of withdrawal within the scope of subparagraph (g), since our contract falls within the scope of contracts for accommodation, goods transportation, car rental, food and beverage supply and the evaluation of leisure time for entertainment or recreation, which must be made on a certain date or period.
ARTICLE 7 - COMPETENT COURT and DISPUTE RESOLUTION In case of dispute arising from the application of this Agreement, the records of the SELLER and the BUYER (including records in magnetic media such as computer, audio recordings) constitute conclusive evidence. Without prejudice to the relevant provisions, this Agreement is in force until the parties fulfill their payment/delivery obligations. Consumer Arbitration Committees and Consumer Courts in the settlement of the SELLER are authorized until the value announced by the Ministry of Industry and Trade in December each year.
ARTICLE 8 - APPLICABILITY This preliminary information form shall enter into force after it is read and accepted by the BUYER electronically. The BUYER accepts, undertakes and declares that he/she has read and informed the information specified in the Preliminary Information Form and has given the necessary confirmation electronically with the confirmation of the reservation.
